House rules
- At the time of booking, a deposit of 30 per cent of the total amount of the stay is due, payable by bank transfer or another agreed means of payment. This deposit will be retained in case of cancellation.
- Guests are informed that registration on arrival is mandatory; the check-in staff will therefore ask for a valid identity document in order to complete the formalities required by the police authorities (P.S.).
- The balance for the room is to be paid at check-in.
- Guests are informed that smoking is not allowed in the rooms.
- The management of the B&B is not responsible for any items lost inside the property.
- The B&B is not authorised to receive payments by credit or debit card and, for security reasons, does not accept cheques, only bank transfers or cash. The B&B does not hold a VAT number and therefore cannot issue invoices, only receipts.
- Breakfast can be taken on site or at the affiliated cafés and consists of an Italian breakfast of coffee or cappuccino (or similar) and a brioche chosen from those available at the time.
- Check-in: from 4:00 pm to 10:00 pm. For different needs, please contact us.
- Check-out: on the day of departure the rooms must be vacated by 10:00 am, failing which a penalty decided by the Management will be charged.
- The management is at the guests’ disposal to meet any request or need.
Main conditions
The room rates shown in the price list are ALL INCLUSIVE and no additional costs will be applied except for extras requested by the Guest. The Standard conditions include:
- The masseria cannot accept pets;
- The masseria is not equipped to host children or infants;
- Supply of bath and bed linen;
- Italian breakfast of coffee or cappuccino (or similar) and a brioche;
- Use of the swimming pool is reserved for paying guests only, registered in advance;
- At check-out the premises will be inspected and, in case of damage or removal of items, a charge will be made to restore the original conditions and cover any damage suffered.
The following are considered extra services:
- Additional linen change on request, beyond the mid-week ones, €30;
- By prior arrangement, transfer to and from the airport or railway station through external professionals.
The Management is not liable for any disruption due to faults or total or partial lack of supplies such as gas, electricity, water, air conditioning or internet connection beyond its control. Resolving any problem as quickly as possible will be its priority.
The Management is not liable for problems of any kind arising from the use of the swimming pool.
The swimming pool is an “above-ground” pool. This means that the walls containing the water are made of thin steel sheet. They must not be struck for any reason, because this would cause them to break through, with consequent leakage of water and destruction of the pool itself. In this unfortunate circumstance, all the costs necessary for restoration will be charged, in addition to the damage caused to guests who would be unable to use the facility.
Confirmation of the booking implies acceptance of the B&B house rules.